According to a 2007 article in Baseline magazine titled “Top 20 SMB Technologies and Purchasing Trends,” small businesses are focusing on purchasing technology that clearly adds value to doing business within their industry. According to the CompTIA survey cited by the article, small business purchase trends indicate that VoIP are near the top of the list of top technologies small businesses have deployed or plan to deploy within the next few years.

 

Top Business VoIP Products and Services

 

Of the top twenty technologies listed on the top 20 planned investments, VoIP technology is integrated into most of them in some form.

 

Because of its presence in many of the technologies, which both large and small businesses value, the following finding from the survey is not surprising. The technologies that are now rising in terms of small business purchasing are in the list below.

 

 

 

Growing Purchasing Interests On VoIP

 

Impressively, IP Telephony is 5th on the list. Another positive sign for the VoIP industry is the fact that VoIP technology is also becoming more integrated into the top 3 growing purchasing interests on the list, custom software, web applications, and sales force automation.